Return Policy

  • •You have a right to a 14 day cooling off period from the day you have received the goods in which time you can cancel and return your order for a full refund.
    We will only accept returns that are in the same "as new" condition that they were sent out in.
    This only applies to items which have not been fitted unless they are faulty.
    PLEASE NOTE: All Zucchetti products are non-returnable (unless faulty) as they are a special order product.
  • •You can cancel your order by emailing us at web@bathroomsatsource.co.uk (please include your order number and name).
  • • THE ONLINETEAM is responsible for returned goods and they can be contacted on 020 8870 0066 or email us at web@bathroomsatsource.co.uk
  • •If you cancel the order within the cooling-off period you the customer are responsible to for the cost of returning the item.
  • •For after-sales service please phone 020 8870 0066 and Ask for the ONLINE TEAM.
  • •The address to use for any returns, correspondence or complaints is.

Bathrooms at Source (WEB)
128 Garratt Lane,
Wandsworth,
London,
SW18, 4DJ. England.

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